Burnham Medical Centre
www.neighbourhoodprofessionals.co.uk
Burnham Medical Centre
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Repeat Prescriptions

If you are taking a regular course of medicines and require a further supply (after the doctor has seen you initially), you can request a repeat prescription in any of the following ways:

Drop In A Prescription Request

We have a special collection point at the main reception to avoid any waiting. There is also an information notice telling you when to collect your prescriptions. Any prescriptions left when the Surgery is closed will not be processed until the next working day and you should allow additional time to collect your prescription eg prescriptions left over the weekend will not to ready for collection until Wednesday afternoon.

At Your Local Pharmacy

You can drop your prescription into your selected pharmacy and they will deliver the request to the Medical Centre. PLease leave an extra day for your request to be processed.

Post In Your Prescription Request

Send to:

The Prescription Department
Burnham Medical Centre
Love Lane
Burnham-on-Sea
TA8 1EU

The prescription is processed and ready for collection or delivery to the chemist in the usual way. Please allow for postage time plus the usual two working days at the medical centre.

If you would like us to return your prescription via the post please enclose a stamped, addressed envelope. Allow a few extra days to include posting time.

Telephone Requests

When the prescription line is open there is a member of staff to answer your calls between the hours of 10.00am-12.30pm and again from 2.00-4.30pm - Monday to Friday. It is an increasingly busy line but we have listed a few suggestions to avoid delay:

  1. Do not telephone on a Monday unless you only have a couple of days supply.
  2. Avoid phoning immediately after the line opens.
  3. Try to telephone in the middle of the morning/afternoon.
  4. Do not telephone the main switchboard. It is practice policy not to accept prescription requests on this line and we cannot transfer calls. Please remember, if you telephone the main switchboard with a prescription, you may be blocking an emergency call.

Order Your Repeat Prescription Online

Once your request has been received at the Surgery, you will be sent an email from us to confirm that it has arrived. Please note, that the "Thank you" message that appears on this screen when you have submitted form, does not mean that we have received your email.

Please be aware that our e-mails are only read within office hours and that the prescription will be ready TWO WORKING DAYS AFTER THE E-MAIL HAS BEEN ACTIONED; three days if you are a Boots customer.

Security note: Electronic transmissions on the Internet are not always secure and theoretically it is possible for the details emailed from this form to be intercepted by a third party. If you have any concerns, we advise you to visit the surgery and present your details in person.

REPEAT PRESCRIPTION REQUEST

*

= Compulsory Fields

Name:

*

Home Address:

*

Date Of Birth:

Email Address:

- Prescription Details -
Please enter the items in the same order as they appear on the tear-off section from your previous prescription.

Item 1 :

*

Quantity:

*

Item 2 :

 

Quantity:

 

Item 3 :

 

Quantity:

 

Item 4 :

 

Quantity:

 

Item 5 :

 

Quantity:

 

Item 6 :

 

Quantity:

 

Item 7 :

 

Quantity:

 

Item 8 :

 

Quantity:

 

Collection Point:

Any Other Information:


Drug Wastage

As you are all no doubt aware, we have a drug budget for all medication that we issue at the medical centre. We are under constant pressure from the government to stay within our budget.

We are asking our patients to help us by reminding you all of the following:

  1. Do not request medication you no longer use. If you have stopped your medication let us know.
  2. Do not hoard medication at home.
  3. Sort out your medicines and order what you require on a monthly basis.
  4. Do not use another person's medication.

The computer system monitors how much is being prescribed and as a result if you request a medication before it is due there may be a delay before the prescription is issued. For example, if in the past two weeks you had received a repeat prescription for a month's supply our computer will tell us that the next prescription is not yet due. We recognize that it may sometimes be necessary to make early requests, for example when you are going to be away from home for some time, eg on holiday. If this is the case, please help us by putting a note on the counterfoil giving the reason for your early request. This may then avoid any unnecessary delay.

Prescriptions have become very expensive. Remember the charge is made per item and it may be cheaper to get a 'season ticket' - see leaflet P11 (available from our Reception) for details.

The following are exempt from charges:

  • Men and women over 60 years
  • People under 16 years
  • People under 19 years in full time education
  • Pregnant women and up to one year after the birth
  • People on income support or family credit
  • People suffering from epilepsy, diabetes, hypothyroidism, diabetes insipidus, Addison’s disease, myasthenia gravis.

REPEAT PRESCRIPTIONS READY FOR COLLECTION

REQUESTED

READY AFTER 2.00pm AT SURGERY

READY AFTER 4.00pm AT LOCAL PHARMACY

BOOTS

MONDAY

WEDNESDAY

WEDNESDAY

THURSDAY

TUESDAY

THURSDAY

THURSDAY

FRIDAY

WEDNESDAY

FRIDAY

FRIDAY

MONDAY

THURSDAY

MONDAY

MONDAY

TUESDAY

FRIDAY

TUESDAY

TUESDAY

WEDNESDAY



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